Privacy Policy

At InfinityHub ("InfinityHub", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our software products, engage our services, or otherwise interact with us.

Effective date: 7 September 2026 10 sections ~7 min read
01

Who We Are

InfinityHub is a technology company providing software products, cloud-based business solutions, and professional IT and digital services. Our products and services are designed to help businesses manage their operations, improve productivity, strengthen customer engagement, and support digital growth.

This Privacy Policy applies to all InfinityHub websites, products, platforms, applications, and services unless otherwise stated.

02

Information We Collect

When you interact with InfinityHub, we may collect information that you provide directly to us as well as certain information collected automatically when you use our website or products, including:

  • Personal information — name, email address, phone number, job title, or designation.
  • Business information — company name, industry, business type, and professional requirements.
  • Account information — login details and information associated with your product or service account.
  • Communication information — information shared through contact forms, support requests, enquiries, or surveys.
  • Technical information — IP address, browser type, device information, operating system, and usage activity.
  • Website information — pages visited, interaction with our website, and referring sources.

We may also use cookies and similar technologies to remember preferences, understand website usage, measure performance, and improve our website and services. You can manage or disable cookies through your browser settings, although certain website functions may be affected.

03

How We Use Your Information

We use the information we collect to operate our business, provide our products and services, communicate with customers, and improve the experience we offer. Depending on your interaction with InfinityHub, information may be used to:

  • Provide, maintain, and improve our products and services.
  • Create and manage accounts.
  • Process subscriptions, payments, and service requests.
  • Respond to enquiries and provide customer support.
  • Send important service, security, and account-related communications.
  • Understand product usage and improve features and functionality.
  • Develop new products, services, and business solutions.
  • Analyze website and service performance.
  • Prevent fraud, misuse, unauthorized access, and security issues.
  • Meet applicable legal, regulatory, and contractual requirements.
  • Send product updates, newsletters, offers, or other promotional communications where permitted by law.
04

How We Share Information

InfinityHub does not sell or rent your personal information. To operate our products and services, however, we may need to share certain information with trusted third parties that provide services on our behalf, including:

  • Cloud hosting and infrastructure providers.
  • Payment and transaction service providers.
  • Email, messaging, and communication providers.
  • Analytics and performance service providers.
  • Other technology or service providers required to deliver our products and services.
Note: We may also disclose information when required by applicable law, regulation, court order, legal process, or government authority, or when reasonably necessary to protect the rights, security, property, or operations of InfinityHub, our customers, or other users.
05

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we handle against unauthorized access, misuse, alteration, disclosure, or loss. Security measures may vary depending on the nature of the information, the product or service involved, and the associated risks.

While we take appropriate steps to protect information, no method of electronic transmission, storage, or online service can be guaranteed to be completely secure. Users are also responsible for maintaining the confidentiality of their account credentials and notifying us of any suspected unauthorized access.

06

Data Retention

We retain information for as long as reasonably necessary to provide our products and services, maintain business and customer relationships, comply with applicable legal or regulatory requirements, resolve disputes, and enforce our agreements.

When information is no longer required, we may securely delete, anonymize, or retain it where necessary for legitimate business or legal purposes.

07

Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.

You may contact us to exercise applicable privacy rights or ask questions about how your information is handled. We may need to verify your identity before processing certain requests.

08

Third-Party Websites and Services

Our website or products may contain links to or integrations with third-party websites, applications, platforms, or services. These third parties may have their own privacy policies and terms governing how they collect and use information.

InfinityHub is not responsible for the privacy practices, security, or content of third-party services. We recommend reviewing their applicable privacy policies before providing personal information.

09

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, business practices, technologies, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle information.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you can contact us: